Bug Reports


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How to submit a video bug report

Submitting a Bug Report: Sometimes, replicating errors locally can be challenging due to various factors. To facilitate troubleshooting, we've outlined the steps to locate error logs on your system. General Information…

1 676 February 22, 2024
It doesn't work... :(
1 831 February 22, 2021
Slow refresh of my sitemap list in chrome
7 181 October 25, 2024
No data with export
2 173 August 30, 2024
Only first line of data extracted
1 249 July 30, 2024
Regex in browser extension suddenly disabled
3 528 July 30, 2024
Unable to preview extraction so far via "refresh button" or download as xlsx or csv file
3 226 July 22, 2024
Issue in scraping
1 258 July 1, 2024
Pagination not working on Jewelers.org
3 310 April 19, 2024
Failed to connect to chrome tab
0 865 April 16, 2024
Table Can't work for muilt page
0 228 April 13, 2024
Deleting/Reseting local storage files
6 1951 April 2, 2024
Scraping links inconsistent when scraping multiple URLs
2 387 March 28, 2024
Web scrapper crashes when trying to select a link
2 332 March 16, 2024
Booking.com stop scrapper to 50 results max
2 386 March 15, 2024
Unable to export to Excel / CSV files are empty
18 1344 March 11, 2024
Another case - Unable to export to Excel / CSV files are empty
6 777 February 25, 2024
Sitemap automatically change to the previous version of sitemap
0 301 January 29, 2024
Au lancement du scrap, la page se ferme immédiatement après ouverture et chargement
0 260 January 25, 2024
Scraping finishes while page is still loading
2 681 January 15, 2024
Does not use delay settings
5 829 December 19, 2023
Scraping while window is minimized
0 367 December 18, 2023
Links not clickable using web scraper
0 331 December 6, 2023
Web Scraper stops at 500 records
0 503 November 28, 2023
Web Scraper endless loop - pagination never finishes
5 642 November 24, 2023
Web Scraper does not stop when webpage does not load new data
2 619 November 24, 2023
Won't click on a link and fails to retrieve data
1 468 November 4, 2023
Export Data fails on large datasets; simply shows loading forever
0 445 October 1, 2023
Web Scraper stops working once it "could not establish connection"
0 789 September 24, 2023
Can't find sitemaps when I opened the Web Scraper in Google Chrome
1 664 September 22, 2023