Bug Reports


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How to submit a video bug report

Submitting a Bug Report: Sometimes, replicating errors locally can be challenging due to various factors. To facilitate troubleshooting, we've outlined the steps to locate error logs on your system. General Information…

1 2531 February 22, 2024
Only first line of data extracted
5 2497 November 29, 2025
Select tool doesn't highlight or allow selecting anything
1 1214 April 22, 2025
Uncaught TypeError: Cannot read properties of undefined (reading 'brands')
1 1159 March 19, 2025
Unexpected page exit on scrape with latest version
0 1273 March 12, 2025
Not being able to select elements?
2 1790 February 26, 2025
It doesn't work... :(
1 2081 February 22, 2021
Slow refresh of my sitemap list in chrome
7 2159 October 25, 2024
No data with export
2 1559 August 30, 2024
Unable to preview extraction so far via "refresh button" or download as xlsx or csv file
3 1648 July 22, 2024
Issue in scraping
1 1337 July 1, 2024
Pagination not working on Jewelers.org
3 1708 April 19, 2024
Failed to connect to chrome tab
0 2751 April 16, 2024
Table Can't work for muilt page
0 1146 April 13, 2024
Deleting/Reseting local storage files
6 4935 April 2, 2024
Scraping links inconsistent when scraping multiple URLs
2 1570 March 28, 2024
Web scrapper crashes when trying to select a link
2 1658 March 16, 2024
Booking.com stop scrapper to 50 results max
2 2093 March 15, 2024
Unable to export to Excel / CSV files are empty
18 7230 March 11, 2024
Another case - Unable to export to Excel / CSV files are empty
6 3476 February 25, 2024
Sitemap automatically change to the previous version of sitemap
0 1253 January 29, 2024
Au lancement du scrap, la page se ferme immédiatement après ouverture et chargement
0 1314 January 25, 2024
Scraping finishes while page is still loading
2 2259 January 15, 2024
Does not use delay settings
5 3528 December 19, 2023
Scraping while window is minimized
0 1430 December 18, 2023
Links not clickable using web scraper
0 1491 December 6, 2023
Web Scraper stops at 500 records
0 1739 November 28, 2023
Web Scraper endless loop - pagination never finishes
5 3038 November 24, 2023
Web Scraper does not stop when webpage does not load new data
2 2282 November 24, 2023
Won't click on a link and fails to retrieve data
1 1524 November 4, 2023