What does this error mean ? I´m getting this now with all of the sitemaps. Thanks !
2 Likes
Hi,
This usually indicates that the website is not fully loaded. At what point exactly are you getting this error message?
I think it has to do with the latest chrome update. This message appears as long as you press the "Scrape" button, and opens the scrape chrome window (and does nothing). The "Data Preview" works fine and shows you the results, so the problem is with opening the new tab that is browsing the links.
There is no such issue on my end. Please try clearing the browser cache and cookies, and restarting your PC. If the issue persists, please share the sitemap you are attempting to scrape.
Hi, I did all this nothing changed (I also reinstalled the extension and game all permissions). I give you one example:
Chrome Version: Version 140.0.7339.81 (Official Build) (64-bit)
https://bookpoint.gr/book/1338721
{"_id":"bookpoint-gr-2025-08-04-2","startUrl":["https://bookpoint.gr/book/1338721"],"selectors":[{"id":"Title-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.main-title","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Subtitle-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.main-subtitle","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"ENGLISH TITLE","parentSelectors":["_root"],"type":"SelectorText","selector":"div.secondary-ts","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Author-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.property-name:nth-of-type(1) a","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Translator-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.property-name:nth-of-type(2) a","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Epilogue Author-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div:nth-of-type(3) span a","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"ISBN-0","parentSelectors":["_root"],"type":"SelectorText","selector":"span.value","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Publisher-0","parentSelectors":["_root"],"type":"SelectorText","selector":".pl-0 a","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Publication Date-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.property-name:nth-of-type(3) span.label:nth-of-type(2)","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Language-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.property-name:nth-of-type(5) span","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Original Language-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.property-name:nth-of-type(6) span","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Price-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.pr-0","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Dimensions and Pages-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.pr-0","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Description-0","parentSelectors":["_root"],"type":"SelectorText","selector":"div.book-section-content.col-12","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Category-0","parentSelectors":["_root"],"type":"SelectorText","selector":".col-12 div:nth-of-type(2) .sidebar-info li","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Thematic Classification-0","parentSelectors":["_root"],"type":"SelectorText","selector":".col-md-12 div:nth-of-type(3) li","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Target Audience-0","parentSelectors":["_root"],"type":"SelectorText","selector":".col-12 div:nth-of-type(4) li","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"bound","parentSelectors":["_root"],"type":"SelectorText","selector":"div.pr-0","multiple":false,"regex":"","multipleType":"singleColumn"}]}
Please post the sitemap as Preformatted text
Ok, I updated the post.
Hey everyone! I have exactly the same issue as Gabriel and Nikos, discussed above. My thoughts are it has to do something with the new Google Chrome update because before that it was working just fine. Please, let me know how to fix this. I will be very grateful!
1 Like
Well, it happens with every sitemap. I deleted cookies, cache. I tried different chrome profiles and I even tried a different computer.
One example sitemap (but it´s the case with all of them):
{"_id":"softwaresuggest","startUrl":["https://www.softwaresuggest.com/"],"selectors":[{"id":"sitemap","parentSelectors":["_root"],"type":"SelectorSitemapXmlLink","sitemapXmlMinimumPriority":"0.1","sitemapXmlUrlRegex":"","sitemapXmlUrls":["https://www.softwaresuggest.com/sitemaps/software-pages1.xml","https://www.softwaresuggest.com/sitemaps/software-pages2.xml","https://www.softwaresuggest.com/sitemaps/software-pages3.xml","https://www.softwaresuggest.com/sitemaps/software-pages4.xml","https://www.softwaresuggest.com/sitemaps/software-pages5.xml"]},{"id":"company","parentSelectors":["sitemap"],"type":"SelectorText","selector":"h1","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"description","parentSelectors":["sitemap"],"type":"SelectorText","selector":"p.read_more_text_overview","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"keyfeatures","parentSelectors":["sitemap"],"type":"SelectorText","selector":"div.feature_software_description","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Company name","parentSelectors":["sitemap"],"type":"SelectorText","selector":"div.d-flex:nth-of-type(1) span.d-flex.blue_icon_main_span_text","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"Headquarter","parentSelectors":["sitemap"],"type":"SelectorText","selector":"div.d-flex:nth-of-type(2) span.d-flex.blue_icon_main_span_text","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"online categories","parentSelectors":["sitemap"],"type":"SelectorText","selector":"div.specification_business","multiple":false,"regex":"","multipleType":"singleColumn"},{"id":"language suppert","parentSelectors":["sitemap"],"type":"SelectorText","selector":"div.mobile_wrap_speci.specification_space","multiple":false,"regex":"","multipleType":"singleColumn"}]}
As I am unable to reproduce this issue, please go through the necessary steps to post a bug report for further investigation.
Ok, I managed to get the error, no need for the bug report.
You can try running your sitemaps on the Brave browser until this is resolved.
Thanks for much for the effort. Let us know once you have any updates 
We have released a fix. Wait for version 1.105.3 to come out.
Any idea when this version will be released?
After my chrome update I receive the same error/ message.
Edge has already published the new version. For Chrome it usually takes one to few days.
I'm facing the same problem. Any advice on how to solve it?
Has the issue been solved now? Because I got the same issue now 
Working for me by now!! Thanks, you´re the best!!
Wow, it's working now for the new version. 1.105.3
Thank you so much!